Privacy Policy

Your privacy and data protection are our top priorities

Last updated: December 15, 2024

Introduction

At eirecity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our digital platform for managing mobile services and subscriptions.

By using eirecity services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

  • Name and contact details
  • Email address and phone number
  • Account credentials
  • Payment information
  • Mobile service preferences

Usage Information

  • Device and browser information
  • IP address and location data
  • Service usage patterns
  • Transaction history
  • Platform interaction data

How We Use Your Information

Service Management

Process eir mobile services, manage subscriptions, and facilitate balance tracking for your mobile account.

Account Security

Verify your identity, protect against unauthorized access, and maintain the security of your account.

Service Improvement

Analyze usage patterns to enhance our platform and provide better mobile service management tools.

Data Protection Measures

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security audits. Your payment information is processed through certified payment processors and is never stored on our servers.

  • SSL/TLS encryption for all data transmission
  • Regular security assessments and updates
  • Restricted access to personal information
  • Compliance with Irish and EU data protection regulations

Your Privacy Rights

Access Your Data

Request a copy of the personal information we hold about you.

Correct Information

Update or correct any inaccurate personal information.

Delete Your Data

Request deletion of your personal information, subject to legal requirements.

Data Portability

Receive your data in a structured, commonly used format.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze site usage, and provide personalized services for managing your eir mobile account and subscriptions.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Third-Party Services

Our platform may integrate with third-party services to provide comprehensive mobile service management. We carefully select partners who maintain high standards of data protection and privacy. We do not sell or rent your personal information to third parties.

When you use our services for eir mobile management or account operations, certain information may be shared with authorized service providers solely for the purpose of completing your requested transactions.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer:

eirecity Data Protection Team

Email: privacy@eirecity.com

Address: 15 Grafton Street, Dublin 2, Ireland

Phone: +353 1 234 5678

This Privacy Policy is effective as of December 15, 2024, and may be updated periodically to reflect changes in our practices or legal requirements.